Grand Velas Riviera Maya All Inclusive 5 Star

All-inclusive beachfront resort with spa near El Camaleon Golf Club

Main amenities

  • 539 smoke-free guestrooms

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  • On the beach
  • 8 restaurants and 2 beach bars
  • Full-service spa
  • 2 indoor and 3 outdoor pools

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  • Free children’s club
  • Free shuttle
  • Fitness center
  • Free beach cabanas
  • Conference center
  • Airport shuttle
  • Terrace
  • Free full breakfast, free WiFi, and free parking

Feel at home

  • Babysitting or childcare
  • Supervised childcare/activities
  • Children’s pool
  • Children’s club
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)

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Top spots nearby

Recommended by this property

  • El Camaleon Golf Club (17-minute walk)
  • Grand Coral Golf Riviera Maya (29-minute walk)
  • Xcaret Eco Theme Park (14.6 km)
  • Tulum Mayan Ruins (66.5 km)

Key facts

Hotel size

  • This hotel has 539 rooms

  • This hotel is arranged over 4 floors

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Arriving/leaving

95% of customers were happy with check-in

  • Check-in time 3 PM-3 AM
  • Check-out time is noon
There is no after-hours reception at this property. Guests arriving late won’t be able to check in until the next morning. 24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements. Rooms are divided into 3 sections. The Nature View suites are located in the Zen Grand section 3/4 miles from the beach and are near the convention center, spa, and a pool. Access to the beach and other sections is provided via a 24-hour hotel shuttle. Ambassador suites are arranged around the resort’s main infinity pool. Grand Class suites are reserved for adults and children ages 16 and older only. Additional fees apply for connecting/adjoining rooms and are subject to availability. For more details, please contact the property using the information on the reservation confirmation received after booking.

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Required at check in

  • Credit card or cash deposit required
  • Government-issued photo ID required
  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (1 year old and younger) stay free when occupying the parent or guardian’s room, using existing bedding
  • Babysitting/childcare *
  • Free children’s club

Pets

  • No pets or service animals allowed

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Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Area shuttle *
  • Free beach shuttle

Other information

  • Smoke-free property
  • All-inclusive (taxes and gratuities included)

All inclusive Vacations

  • This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities and taxes are included. Additional gratuities at guests’ discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

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Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Kayaking
  • Snorkeling

Land activities

  • Bicycling
  • Fitness facilities
  • Miniature golf
  • Soccer
  • Volleyball

Lessons/classes/games

  • Aerobics
  • Cooking
  • Dancing
  • Pilates
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Tennis lessons
  • Tennis racquets
  • Premium or imported alcoholic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

SE Spa is the region’s largest spa sanctuary at over 90,000 sq feet (8,361 sq meters) and offers a range of authentic Mexican treatments, as well as therapies from around the world and a signature 7-step water journey. It has 42 treatment rooms including rooms for couples and outdoor treatment areas that combine, water, lighting, and aromas to create an authentic and personalized experience. Massages are available on the beach and in the spa; other services include facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Signature treatments include the Hydrothermal JourneyBacal Massages, and Grand Reserve Facials. The spa is equipped with a sauna and a spa tub. Guests under 18 years old are not allowed in the spa.

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Dining

  • Chaka – Overlooking the pool and garden, this restaurant specializes in regional cuisine and serves breakfast and lunch. Guests can enjoy alfresco dining (weather permitting). Open select days.
  • Sen Lin – Overlooking the garden, this fine-dining restaurant specializes in Asian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
  • Lucca – Overlooking the pool and garden, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
  • Frida – This beachfront fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
  • Cocina de Autor – This beachfront fine-dining restaurant specializes in fusion cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

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Also known as

  • All Inclusive Grand Velas Riviera Maya
  • Velas Riviera Maya
  • Grand Velas All Inclusive
  • Grand Velas All Inclusive Riviera Maya
  • Grand Velas Riviera Maya
  • Grand Velas Riviera Maya All Inclusive
  • Grand Velas Riviera Maya All Inclusive Playa del Carmen
  • Grand Velas Riviera Maya Playa del Carmen
  • Riviera Maya Grand Velas
  • Velas Grand Riviera Maya
  • 5 star all inclusive resorts in mayan riviera

Wedding Services. Registry.

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Policies

The property has connecting/adjoining rooms Read More

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