Situated on a private beach in Puerto Aventuras, Hard Rock Hotel Riviera Maya – Adults Only – All Inclusive is within easy reach of Dolphin Discovery, Puerto Aventuras Marina, and CEDAM Museum. Also nearby are Chac Mol and Ecopark Kantun Chi.

Property Features.
At this all-inclusive property meals and beverages at onsite restaurants and bars are included in room rates. Taxes and gratuities, recreational activities, and entertainment may be included. Charges may apply for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

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Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Hard Rock Hotel Riviera Maya – Adults Only – All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and kayaking.

This all-inclusive resort features 3 restaurants. Wireless Internet access is complimentary in public areas. Additional amenities at this 4.5-star resort include an outdoor pool, a fitness center, and a spa tub. Complimentary valet parking is available onsite for guests.

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Guestrooms.
Rooms open to balconies. The 577 air-conditioned guestrooms at Hard Rock Hotel Riviera Maya – Adults Only – All Inclusive include laptop-compatible safes and minibars. Guests can use the in-room complimentary wireless high-speed Internet access. Rooms are equipped with LCD TVs with satellite channels. Bathrooms offer showers with jetted bathtubs, designer toiletries and hair dryers. Additional amenities include coffee/tea makers and irons/ironing boards. Turn down service is offered nightly and housekeeping is available daily.

Rooms available: (Check Rates)

  • Deluxe Gold, two double beds
  • Rock Suite Platinum
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  • Deluxe Diamond, one king bed
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  • Deluxe Gold king bed
  • Deluxe Room (Platinum Sky Terrace)
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  • Deluxe Platinum Grand sky Terrace
  • Deluxe Room
  • Deluxe Platinum Sky Terrace, one king bed
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Key facts

Hotel size

  • This hotel has 577 rooms
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  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required
  • Government-issued photo ID required
  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free valet parking
  • Accessible parking

Offsite

  • Free area shuttle

Other information

  • Caters to adults only
  • All-inclusive (taxes and gratuities included)
  • Resort fee included

In the hotel

Food and drink

  • 3 restaurants
  • 5 bars/lounges
  • Poolside bar
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  • 24-hour room service

Things to do

  • On private beach
  • Beach sun loungers
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  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
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  • Nightclub
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  • Beach umbrellas
  • Spa tub
  • Beach towels

Working away

  • Meeting rooms
  • Conference space size (feet) – 40,483
  • Conference space size (meters) – 3761

Services

  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Wedding services

Facilities

  • Number of buildings/towers – 9
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  • Elevator/lift
  • ATM/banking
  • Designated smoking areas

Accessibility

  • Disabled parking
  • Accessible path of travel
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Turndown service

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Designer toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Free Wi-Fi

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
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All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking
  • Snorkeling

Land activities

  • Bicycling
  • Tennis

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included

  • Golf green fees

Spa

Rock Spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including hydrotherapy.

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Dining

  • Toro – This restaurant specializes in international cuisine and serves lunch and dinner.
  • Ciao – This restaurant specializes in Italian cuisine and serves breakfast and dinner.
  • Le Petit Cochon – This restaurant specializes in French cuisine and serves dinner only.
  • Cava Roja – This restaurant specializes in Spanish cuisine.
  • Dive – This poolside bar serves light fare only.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee